Frequently Asked Questions

What are some suggested garment size breakdowns?

  • Adult Screenprint (72 pcs): Small – 6, Medium – 12, Large – 24, X Large – 24, 2XL – 6
  • Youth Screenprint (72 pcs): X Small – 12, Small – 18, Medium – 18, Large – 24
  • Toddler Screenprint (72 pcs): 2T – 24, 3T – 24, 4T – 24
  • Infant Screenprint (72 pcs): 6M – 18, 12M – 18, 18M – 18, 24M - 18
  • Adult Embroidery (36 pcs): Small – 3, Medium – 6, Large – 12, X Large – 12, 2XL – 3

How can I request a copy of an Invoice?

Please click here to email us and include:
  • Your Company Name
  • Your Order Number (On your packing slip, the Order # is located right below your Bill To Address, and will start with an S, L, or M followed by 5-6 numbers.)
A representative will reply with a PDF copy of your invoice.

How do I set up an account?

Fill out a credit application and email it to custservice@aceusa.net or give to your Sales Representative to turn in with your first order.

Do you charge Sales Tax?

We charge Sales Tax on orders shipping to locations within Washington or Arizona. If you are tax exempt, we require a copy of your exception certificate to be on file before an order is placed or tax will be charged on that order.

How can I place an Order?

Please contact your assigned Sales Representative to place an order. If you do not have one yet, click here to have a sales representative contact you.